Navigation

Privacy Policy

Last updated: January 15, 2025

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

  • Personal information (name, email address, phone number)
  • Resume content and professional information (work experience, education, skills)
  • Cover letter content and templates
  • Profile information and preferences

1.2 Authentication Data

We use Firebase Authentication powered by Google to secure your account. This includes:

  • Email address and encrypted authentication tokens
  • Google account information (if you sign in with Google)
  • Account creation and last login timestamps
  • Device and browser information for security purposes

1.3 Payment Information

For subscription services, we collect payment information through Stripe:

  • Billing address and payment method details
  • Subscription status and billing history
  • Transaction records and receipts
  • Note: Credit card details are processed and stored securely by Stripe, not on our servers

1.4 Usage Data

We automatically collect certain information about your use of our services:

  • Pages visited and features used
  • Time spent on the platform
  • Resume creation and download activity
  • Error logs and performance data

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI-powered resume building services
  • Process payments and manage subscriptions
  • Generate personalized resume content using AI (Google Gemini API)
  • Improve and personalize your experience
  • Send important service updates and notifications
  • Provide customer support and respond to inquiries
  • Ensure the security and integrity of our platform
  • Comply with legal obligations and prevent fraud

2.1 AI Content Generation

We use Google's Gemini AI API to help generate and improve resume content. When you use AI features:

  • Your resume data may be processed by Google's AI services
  • We do not store AI-generated content permanently on Google's servers
  • AI processing is used solely to enhance your resume content
  • You maintain full ownership of your resume content

3. Third-Party Services

We work with trusted third-party services to provide our platform:

3.1 Firebase (Google)

  • Authentication and user management
  • Database storage for your resume data
  • File storage for uploaded documents and images

3.2 Stripe

  • Payment processing and subscription management
  • Secure handling of billing information
  • Compliance with PCI DSS standards

3.3 Google Gemini AI

  • AI-powered content generation and suggestions
  • Resume optimization and improvement recommendations
  • Natural language processing for better content

4. Data Security

We implement comprehensive security measures to protect your personal information:

  • End-to-end encryption for data transmission
  • Secure cloud storage with Firebase
  • Regular security audits and assessments
  • Access controls and authentication requirements
  • Secure API endpoints with proper authorization
  • Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously work to improve our security measures.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety, or that of our users
  • With service providers who assist in operating our platform (under strict confidentiality agreements)
  • In connection with a business transfer or acquisition (with prior notice)

5.1 Resume Sharing

When you use our resume sharing features, you control what information is shared and with whom. Shared resumes are only accessible via unique, secure links that you generate.

6. Subscription and Billing

For users with paid subscriptions:

  • Billing information is processed securely through Stripe
  • Subscription data is stored to manage your account and billing
  • You can cancel your subscription at any time through your dashboard
  • Canceled subscriptions remain active until the end of the billing period
  • We retain billing records for accounting and legal compliance purposes

6.1 Data Retention After Cancellation

After subscription cancellation, your account reverts to the free plan. Your resume data remains accessible, but some premium features become unavailable. You can request complete account deletion at any time.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your resume data in standard formats
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your information

To exercise these rights, please contact us through our support channels. We will respond to your request within 30 days.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences and settings
  • Analyze usage patterns to improve our services
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our platform.

9. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Until account deletion or 3 years of inactivity
  • Resume data: Until you delete it or request account deletion
  • Billing records: 7 years for tax and accounting purposes
  • Usage logs: 2 years for security and analytics purposes

You can request immediate deletion of your account and associated data at any time, subject to legal retention requirements.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

  • Compliance with applicable data protection laws
  • Use of standard contractual clauses
  • Ensuring third-party services meet international security standards

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will update the "Last updated" date at the top of this policy
  • We will notify you of significant changes via email or platform notification
  • Your continued use of our services constitutes acceptance of the updated policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiries promptly.